We had a 15 year old HVAC system that was really starting to act up and just as the summer heat picked up, our upstairs system failed. Fearful that one of the larger companies would simply pressure me into replacing the entire unit without any real inspection, we called Klimatology. Nihat came out quickly and conducted a thorough inspection. Not only did he discover the problem and fix it, but he sought to help me understand why the system failed. There was no behind the curtain pricing or junk fees -- Nihat was professional, educational and punctual. So glad to have Klimatology in the area.
George HoganApex, NC
Klimatology HVAC provided a very conscientious and forward thinking contractor. Nihat not only fixed the problem with diligence and care, but also provided guidance and options for ongoing maintenance to lower my total cost of operation. His customer service skills are excellent. He is responsive and timely. No one else will service my HVAC.
Liesl MathisRaleigh, NC
Technicians were knowledgeable, timely, easily to work with and flexible. We call them every time we need service at our home or our rental property. We have had nothing but good experiences working with Klimatology and would recommend them without reservation. His customer service skills are excellent. He is responsive and timely. No one else will service my HVAC.
Tiffany BarnesCary, NC
Wow! Nihat at Klimatology was AWESOME! Hands down the only HVAC Company I will ever use again!! I called him because I was trying to find someone in HVAC to move an Air Return in a chase behind a closet wall, about 10" in order to remodel a bathroom. I had called a few places, and either received no answer back (maybe job was too small to mess with) or was quoted ridiculous prices. Nihat came by to take a look on a Saturday afternoon, literally two hours after I called him. He took one look, and told me how easy it was to move, and he felt guilty charging me to do it! I asked him to do a complete inspection of my system also, since it had never been serviced in the 12 years I've had it, and he quoted me an incredibly fair price to do everything. We scheduled the job for a few days later, and he showed up right on time to the minute, and took care of everything within less than an hour. Even as old as my "never serviced" system was, he was completely honest, and never found a thing wrong. As old as it is, he could have easily come up with something that was unnecessarily needed to charge me for, and I would not have known the difference. He explained clearly everything he did, and made sure the placement of the air exchange was exactly what I needed before he left. This is the way to do business! Honest, efficient, and dependable. Treating customers fairly and following through! Thank you Nihat and Klimatology!! You are HIGHLY RECOMMENDED!
JillRaleigh, NC
I called at around 11 am on a Saturday to have our upstairs air conditioning fixed. Nihat said he would call me around 2:00, after finishing another job and he did! He was at my house by 3:15 the same day and had the unit repaired within the hour. I was pleasantly surprised with the price. Nihat was obviously thorough, professional, and very knowledgeable. I will be recommending this company to everyone!
Carolyn LockridgeRaleigh, NC
Nihat and klimatology is by far the best Hvac company I’ve worked with! I needed two new systems and all my duct work ripped out and replaced. He was so extremely responsive and professional. I had 1000 questions while choosing between systems, thermostats and some other equipment. He was so patient with all the questions and talked me through all the pros and cons of everything. The install was perfect and he was meticulous about getting things done right. It’s six months later and I had something happen with my house electrical so my thermostat shut off and Even though it was up and running again, he was so thorough that he sent someone out to double check the system (within two hours of calling him!). I’ve owned two houses and worked with countless Hvac companies and he is by far my favorite. I highly recommend him. I’m adding to this review to say that this company was way ahead of ALL competitors by suggesting ionization technology in my system. Now I feel even safer given covid and would not have known to install that device if they hadn’t convinced me of it!
Gina-Maria PomannRaleigh, NC